UX Content Designer

Job Description

Role Purpose and Environment

We are seeking a skilled and experienced UX Content Designer to join a high-performing digital team on a day rate contract basis. This role is central to shaping the content strategy and execution across digital platforms, with a primary focus on a self-service mobile application. You will also contribute to web and eCommerce experiences, ensuring content is purposeful, user-focused, and aligned with the organisation’s digital tone of voice.

Key Responsibilities

• Develop and deliver UX content for digital platforms, including mobile apps, websites, and eCommerce journeys.
• Collaborate with stakeholders and project teams to understand business needs and translate them into effective content solutions.
• Contribute to digital transformation initiatives, balancing user needs with business objectives.
• Manage multiple priorities and switch between projects while maintaining high-quality output.
• Take ownership of content tasks, working independently to meet deadlines and secure approvals.
• Partner with UX and visual designers to create content that enhances usability and supports customer goals.
• Conduct content reviews with developers to ensure technical feasibility and implementation accuracy.
• Present content strategies and recommendations to stakeholders with clarity and confidence.

Skills and Experience

Essential:

• Demonstrated experience in UX content design or UX writing, particularly for self-service and eCommerce platforms.
• Strong understanding of user-centred design principles and accessibility standards.
• Proven ability to simplify complex information into clear, user-friendly content.
• Experience working in agile environments and participating in agile ceremonies.
• Excellent communication and stakeholder engagement skills.
• Ability to manage multiple projects and adapt to changing priorities.

Desirable:

• Experience contributing to large-scale digital transformation projects.
• Familiarity with tools such as Figma, Jira, and Confluence.
• Strong collaboration skills and the ability to work effectively with cross-functional teams.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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