Technical Business Analyst

Web Analyst
Remote
May 19, 2025
Full Time
Application ends: August 19, 2025

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Job Description

Key Responsibilities

  • Collaborate with the Digital Product Owner and third-party suppliers to understand customer needs and preferences.
  • Define product requirements and objectives with the Digital Product Owner to manage the product/enhancement roadmap.
  • Conduct user experience research to identify user needs, pain points, and preferences.
  • Optimise web experience for better user engagement and satisfaction by working closely with third-party web development teams.
  • Implement A/B testing and multivariate testing to evaluate the effectiveness of different product features and designs.
  • Continuously monitor and improve website performance, including page load times, mobile responsiveness, and accessibility.
  • Analyse web product performance using various analytics tools and prepare detailed reports on product performance, user behaviour, and website traffic.
  • Support the special CMS migration project by:
  • Assisting in the process of moving content off one CMS and onto the new CMS.
  • Collaborating with relevant teams to ensure content is appropriately mapped and transitioned.
  • Ensuring that analytics and tracking setup are consistent and accurate across both systems before and after migration.
  • Participating in testing and validation efforts to confirm that user journeys are not disrupted during the transition.

Your Background and Experience

  • Minimum of 2 years’ experience in web analytics or product analysis.
  • Background in marketing with a strong understanding of digital strategies.
  • Proven success in analysing and optimising web products.
  • Experience in Financial Services is advantageous.
  • Bachelor’s degree in Marketing, Computer Science, IT, Business, or a related field.
  • Strong analytical skills for interpreting complex data and providing actionable insights.
  • Proficiency in web analytics tools like Google Analytics and Adobe Analytics.
  • Familiarity with A/B testing, HTML, CSS, JavaScript, and CMS platforms like Optimizely and Drupal would be a bonus.

We are looking for someone with:

  • A passion for data and analytics.
  • A strong work ethic and a commitment to excellence.
  • The ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills.
  • A keen interest in self-development.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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