Job Description
In this role, you will:
- Lead a team of consultants to achieve (if not exceed) their KPI’s as well as educating and supporting growth and digital adoption from clients and advisors.
- Identify and fulfil the coaching, skills, experience, and capability needs of consultants.
- Ensure all team members work in a compliant manner in line with internal guidelines and obligations, and external regulatory requirements.
- Monitor and deliver on agreed targets by providing leadership to drive an effective, efficient, collaborative and customer centric culture.
- Manage cost centre within budget.
- Manage key stakeholder relationships.
- Use data metrics and key themes to improve and build upon customer outcomes.
- Provide performance reporting and customer insights to key stakeholders.
- Accountable for the completion of assigned tasks and projects
What you will bring to the team
Ideally, you will bring the following experiences to this role:
- Previous 3+ years’ experience in managing people and working across a fast paced, customer/client service orientated team environment and/or financial service industry and driving a collaborative, high performance culture.
- Experience in providing technical experience within own area/team.
- Broad understanding and experience of wealth management and processes of financial planning
- Understanding of the regulatory and compliance regime for financial services
- High level understanding of superannuation legislation
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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