Specialist Solutions Architect

September 3, 2026
Application ends: December 2, 2026
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Job Description

Responsibilities:

  • Technical Expertise: Serve as the subject matter expert on our billing and revenue recognition solutions, demonstrating deep understanding of order-to-cash processes, customer journeys, and the competitive landscape.
  • Solution Development: Architect elegant solutions addressing specific customer challenges, including complex integrations and customizations.
  • Customer Success: Partner with sales and alliances teams to drive opportunities for our largest customers, leading solution strategy and laying groundwork for successful implementations.
  • Product Influence: Act as the “voice of the customer,” providing actionable insights to influence product development and feature prioritization.
  • Knowledge Scaling: Create and share best practices, reusable assets, and training materials to enhance go-to-market efficiency.
  • Technical Support: Help resolve complex technical issues for key customers, working with customer success and engineering teams.
  • Sales Support: Represent technical aspects in sales forecasts, identify potential blockers, and propose solutions.
  • Market Engagement: Participate in marketing events, including executive briefings, conferences, and trade shows.

Minimum Requirements:

  • 10+ years of experience in technical sales or pre-sales roles, focusing on solution architecture and best practices
  • 5+ years of current experience in the payments, fintech, or closely related industry
  • Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with particular emphasis on order-to-cash processes and billing systems
  • Extensive experience with subscription, billing, and payment solutions
  • Solid understanding of financial infrastructure industry trends and emerging technologies
  • Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences
  • Executive presence and strong relationship-building skills
  • Passion for customer success and dedication to championing the customer voice
  • Willingness to travel up to 30% of the time

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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