Solution Architect

Job Description

Responsibilities

Digital Channel Ownership

• Own end-to-end architecture for Airline Website, Booking Engine, Mobile Apps, Manage Booking and Online Check-in.
• Design customer journeys spanning search, booking, payment, ancillary sales, servicing and disruption management.
• Create architecture roadmaps aligned to digital commerce and customer experience strategies.

Navitaire Architecture Leadership

• Act as primary architecture SME for Navitaire New Skies Reservations, Digital APIs, DCS and ancillary services.
• Lead design reviews for Navitaire releases, enhancements and integration initiatives.
• Optimise booking flows, API utilisation, transaction performance and resilience.

Booking Engine & Digital Commerce

• Architect solutions capable of supporting high-volume promotional campaigns and peak travel periods.
• Improve conversion rates, website performance, ancillary attachment and customer experience.
• Support dynamic offers, bundles, seat selection, baggage sales and merchandising capabilities.

Integration Architecture

• Design integrations with Payment Gateways, CRM, Loyalty, CDP, Marketing Platforms, Analytics and Contact Centre solutions.
• Define API-first, event-driven and microservices-based architecture standards.
• Lead real-time customer and transactional integration strategies.

Cloud, Infrastructure & Security

• Provide architecture leadership across Azure, AWS, Kubernetes, CDN, API Gateway, WAF and Identity platforms.
• Ensure scalability, observability, disaster recovery, high availability and security compliance.
• Conduct security reviews, threat modelling and architecture governance.

Stakeholder Leadership

• Provide technical leadership across multiple agile delivery squads.
• Present architecture recommendations and roadmaps to senior leadership and executive stakeholders.
• Manage architecture risks, dependencies and vendor relationships.

Required Qualifications (mandatory requirements):
List the essential skills, qualifications, and experience required for the role.

Required Qualifications (Mandatory Requirements)

• 10+ years of IT experience with a minimum of 5 years in Solution Architecture roles.
• Proven experience within Airline, Aviation, Travel or large-scale Digital Commerce environments.
• Extensive hands-on experience with Navitaire New Skies Reservations and Navitaire Digital APIs.
• Deep understanding of Passenger Service Systems (PSS), airline retailing, ancillary revenue, servicing and loyalty programs.
• Experience architecting high-volume transactional websites, online booking engines and customer-facing digital platforms.
• Strong expertise in API architecture, REST services, microservices, event-driven architecture and integration patterns.
• Strong experience with Azure and/or AWS, Kubernetes, containers, CI/CD, DevOps and cloud-native architecture.
• Experience designing highly available, secure and resilient solutions supporting critical customer transactions.
• Excellent communication, stakeholder management and leadership skills.

Preferred / Good to Have

• IATA NDC and ONE Order initiatives.
• Salesforce, Adobe Experience Cloud or Customer Data Platform implementations.
• MuleSoft, Boomi, Kafka, Azure Integration Services or Apigee.
• Experience working with airline loyalty and frequent flyer platforms.
• TOGAF Certification.
• Azure Solutions Architect Expert Certification.
• AWS Solutions Architect Certification.
• SAFe Architect or SAFe Agilist Certification.
• ITIL Foundation Certification.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
#GraphicDesignJobsOnline
#WebDesignRemoteJobs
#FreelanceGraphicDesigner
#WorkFromHomeDesignJobs
#OnlineWebDesignWork
#RemoteDesignOpportunities
#HireGraphicDesigners
#DigitalDesignCareers
# Dynamicbrand guru