ServiceNow Developer

Job Description

The role requires someone who can work both independently and collaboratively, contribute to technical solution design, and liaise effectively with stakeholders to deliver high-quality ServiceNow outcomes.
 
Key Responsibilities

• Design, develop, and configure ServiceNow applications, modules, and integrations.
• Implement and maintain ServiceNow features including ACLs, Business Rules, Script Includes, Flow Designer, Workflow Studio, Workflow Editor, Events, Notifications, Service Portals, and Catalog Items.
• Build and manage integrations using IntegrationHub, IntegrationHub ETL, and native integrations (e.g., Active Directory).
• Support and enhance HR Service Delivery (HRSD), Public Sector Digital Services (PSDS), Customer Service Management (CSM) and IT Service Management (ITSM) implementations.
• Work with business analysts and clients to translate requirements into functional solutions.
• Contribute to process automation, event management, and multi-system integration projects.
• Provide technical mentorship to colleagues and foster a collaborative team culture.
• Ensure solutions are aligned with ITIL v4 best practices.

What makes you a great fit? (Skills & Qualifications)

Essential:

• 2+ years’ experience in ServiceNow development, implementation and administration in particular experience with HRSD or PSDS.
• ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist – HRSD, PSDS, CSM and/or ITSM.
• Baseline or higher Security Clearance
• Experience with ITSM, ITIL v4 practices, and enterprise integrations.
• Proficiency in JavaScript, HTML, CSS, SQL, and related programming languages.
• Hands-on experience with integration platforms such as HP Operations Orchestration.
• Understanding of ServiceNow workflows, automation, and catalogue development.
• Excellent problem-solving skills and ability to work under pressure.

Desirable:

• Experience with Software and Hardware Asset Management modules.
• Exposure to event-based automation and multi-system integrations.
• Strong communication and stakeholder engagement skills.
• Mentoring and knowledge-sharing experience.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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