Service Desk Analyst – Information Technology
Job Description
About you
In this role you would require experience in IT customer support or help desk environments, including service triage activities. A demonstrated sound knowledge and experience with Microsoft Windows operating systems, desktop/laptop hardware, and mobile device platforms (iOS and Android) and knowledge of Microsoft 365 applications and typical office productivity tools.
Essential Requirements
- Tertiary qualifications in Information Technology or a related field, or equivalent help desk or IT support experience.
- Ability and willingness to participate in a roster to provide extended support on Parliament Sitting Days.
Further information to assist you with applying for this position:
- Role Description
- Department of Parliamentary Services website
Targeted questions:
- Describe your experience providing IT support, help desk support or customer service across phone, messaging, ticketing system or in-person channels.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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