Senior Workforce Analytics & Modeling Analyst

Job Description

Responsibilities

Workforce and Business Modeling

• Partner with business stakeholders to understand needs, clarify requirements, and translate requests into models, reports, dashboards, and decision-ready analysis
• Build, document, and maintain repeatable models that connect revenue, labor cost, headcount, utilization, capacity, and workforce productivity
• Translate business questions into assumptions, scenarios, implications, and recommendation options related to staffing, productivity, and cost
• Analyze how business performance impacts hiring needs, workforce efficiency, and cost actions
• Synthesize model outputs into decision-ready materials that clearly outline key findings, trade-offs, risks, and actions for leadership review

Workforce Analytics, Reporting, and Insight

• Apply strong understanding of workforce metrics such as headcount, turnover, labor cost, utilization, capacity, and productivity
• Build and improve recurring reporting, dashboards, and self-service tools in Power BI and Excel
• Validate datasets, calculations, and outputs to ensure reporting is accurate, consistent, and trusted
• Connect workforce, operational, and business data to identify risks, trends, and decision-making opportunities
• Distill complex analyses into clear, executive-friendly summaries, presentations, and recommendations that support decision making

System, Process, and Quality Ownership

• Own recurring analytics, reporting, and supporting workflows end to end with limited oversight
• Independently investigate data, system, and workflow issues by identifying root causes, testing assumptions, evaluating solution paths, and resolving problems where possible
• Use sound judgment to determine when leadership input, stakeholder alignment, or formal escalation is needed; when escalating, provide evidence, actions already taken, options considered, and a recommended next step
• Apply strong attention to detail and quality control practices to ensure models, reports, dashboards, documentation, and recurring outputs are accurate, consistent, and stakeholder-ready
• Proactively identify system and process design improvements and scalable solutions that increase efficiency, reporting reliability, and operational effectiveness
• Create and maintain documentation for models, processes, reporting logic, and standard operating procedures

Automation and AI Enablement

• Use automation and AI-enabled tools to reduce manual work and improve reporting efficiency
• Identify opportunities to streamline recurring analytical and operational workflows
• Apply AI appropriately in areas such as documentation, issue triage, process mapping, and insight summarization
• Help improve how analytics and reporting work is produced, maintained, and scaled

Your Role On The Team

• Serve as a self-directed analytical partner who can move work forward independently while staying aligned with U.S.-based stakeholders and leadership priorities
• Take ownership of complex workforce, reporting, and modeling questions from intake through analysis, resolution, and communication of outcomes
• Bring leadership practical solution options, trade-offs, and recommendations while identifying more scalable ways for the team to approach recurring work
• Escalate thoughtfully when needed by clearly summarizing what was requested, what was tried, what was learned, what remains blocked, and what decision or support is needed

WHAT YOULL BRING:

Required

• Bachelors degree in analytics, business, finance, economics, information systems, HR, operations, or a related field
• 7+ years of experience in workforce analytics, business analytics, operational analytics, financial modeling, or a related field
• Experience building repeatable models for headcount planning, utilization, capacity, labor cost, and workforce forecasting
• Advanced Excel and Power BI skills, including model building, scenario analysis, data modeling, dashboard development, and data validation
• Strong understanding of workforce and HR metrics, including headcount, labor cost, turnover, hiring, utilization, capacity, and productivity
• Ability to work with business stakeholders to understand needs, translate requirements into models and reports, and generate actionable insights and recommendations
• Experience improving reporting and analytical workflows through automation, AI-enabled tools, process design, and documentation
• Strong attention to detail and commitment to producing accurate, reliable, and high-quality analytical outputs, reporting, documentation, and stakeholder-ready materials
• Strong business writing, presentation, communication, and organizational skills
• Proven ability to think critically, solve ambiguous problems independently, identify root causes, test solutions, evaluate trade-offs, and determine when escalation is needed
• Ability to translate complex analysis into clear, actionable, leadership-ready recommendations, including options, trade-offs, risks, and implications
• Strong intellectual curiosity and resourcefulness; proactively seeks answers through analysis, documentation, systems, and cross-functional context
• Expert-level English fluency and availability to work during U.S. business hours across mainland U.S. time zones

Preferred

• Masters degree in analytics, business, finance, human resources, operations, data science, or a related field
• Relevant certifications in analytics, business intelligence, data visualization, process improvement, or project management
• Experience in professional services, consulting, managed services, staffing, or another labor-driven business model
• Experience using AI tools to improve reporting, workflow efficiency, or analytical processes
• Demonstrated success working with remote or internationally distributed teams supporting U.S.-based stakeholders, with high ownership, strong independent judgment, and proactive problem solving

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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