Senior UX / UI / Service Designer

Job Description

About You
To be successful in this role, you will demonstrate the following:

• Proven experience delivering UX, UI and/or service design outcomes across complex digital products, platforms, portals or customer-facing experiences, with a portfolio that showcases both strategic thinking and visual creativity.
• Strong expertise in wireframing, prototyping, user flows, information architecture, journey mapping and user-centred design, with a passion for creating intuitive and engaging digital experiences.
• The ability to lead design initiatives, influence stakeholders and navigate ambiguity, balancing user needs, business objectives and delivery requirements in a fast-paced environment.
• Deep understanding of design systems, accessibility standards (WCAG) and digital best practices, with a commitment to creating consistent, scalable and inclusive experiences.
• Excellent collaboration and communication skills, with experience working closely with cross-functional teams in agile environments and building strong relationships across business and technology functions.
• Experience within agency, consulting, digital transformation or platform migration environments is highly regarded, while exposure to financial services or other regulated industries will be advantageous.

Join us in building confidence – for our customers, our communities and each other.

• Your work makes a real impact. Everything we do helps our customers and their families live, save and retire with confidence, and your contribution will directly support that purpose.
• You’ll help drive meaningful change. As an inclusive, dynamic and adaptable organisation, we offer a unique opportunity for you to grow while shaping the future of our organisation.
• You’ll feel supported and included. Our team culture is flexible, collaborative and people centred, with hybrid working to help you balance life and work.
• By making things simpler. We help our people operate efficiently, adapt easily and spend more time on meaningful work that drives personal and organisational growth.
• We celebrate success. Our incentive and recognition programs ensure great work is acknowledged and rewarded.
• Your wellbeing comes first. We offer tools, resources and benefits that support your whole self, including additional lifestyle leave.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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