Senior UX Designer

Job Description

Responsibilities

• Product Design & UX Execution
• Lead end‑to‑end UX design for DIALOGS, focusing on diagnostic log exploration, troubleshooting workflows, event timelines, and error interpretation.
• Translate technical and operational concepts into structured workflows, wireframes, interaction models, mockups, and hi‑fi prototypes.
• Produce clear interaction specifications and design documentation for smooth collaboration with developers.
• Communicate design decisions using user flows, diagrams, storyboards, and prototypes.
• User‑Centered Design & Iteration
• Understand how technicians and maintenance engineers interpret logs, identify root causes, and validate corrective actions.
• Conduct usability testing, heuristic evaluations, and gather user feedback to drive iterative improvements.
• Integrate operational constraints, product requirements, and usability insights to refine the product experience.
• Design Systems & Consistency
• Contribute to Alstom’s design system through reusable components, documentation, and pattern refinement.
• Promote consistency across screens, interactions, and accessibility within the DIALOGS application.
• Collaborate with engineering counterparts to ensure feasible and scalable component implementation.
• Accessibility & UX Quality
• Apply accessibility principles (WCAG standards) across all designs, ensuring inclusivity and clarity.
• Identify potential usability risks early and help teams mitigate them.
• Support internal reviews and quality checks to maintain high UX standards.
• Diagnostics Analysis & Improvement
• Review user workflows and identify friction points in troubleshooting and diagnostic interpretation.
• Recommend improvements based on user behaviour, system patterns, and practical maintenance workflows.
• Provide actionable insights to enhance efficiency, comprehension, and decision-making in DIALOGS.
• Collaboration, Governance & Documentation
• Work closely with cross‑functional teams to align product goals, technical feasibility, and design quality.
• Contribute to standardized UX documentation, governance activities, and design rationale logs.
  

Advocate for scalable UX practices and systematic adoption of design principles.

Mandatory:

• Bachelor’s degree in Interaction Design or Design from design school / university or HCI or equivalent practical experience
• 6+ years of UX, interaction design, or digital product design experience.
• A portfolio featuring complex workflows, data-heavy interfaces, interaction design, and problem-solving approaches (must include link or access instructions).
• Experience designing for enterprise, operational, or analytical applications.
• Excellent visual and interaction design capabilities with strong attention to detail.
• Experience collaborating with Product Owners, Engineering, QA, Support, and data-oriented teams.
• Strong communication and presentation skills, able to articulate design rationale clearly.
  

Desirable:

• Experience working with early-stage or evolving products, including ambiguity and shifting priorities.
• Ability to integrate cross-functional feedback and advocate for UX and user-centered design principles.
• A1 – French Language – not a must

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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