Senior UX Designer

Job Description

Responsibilities

• Own and evolve Prokeep’s design system and UX vision — building reusable components and governing design standards that make the entire product team faster, not just your own work cleaner.
• Think and design at the systems level — ensuring that individual design decisions connect to broader product architecture and scale without accumulating complexity customers have to absorb.
• Drive discovery before design — initiate research yourself rather than waiting for it. Conduct customer interviews, usability testing, and direct user conversations to understand real workflows before designing solutions for them.
• Connect design decisions to business outcomes — use product analytics, usage patterns, and behavioral data to identify opportunities, measure impact, and make the case for prioritization in terms the business understands.
• Implement information architecture improvements as the product grows, maintaining the simplicity customers depend on.
• Partner with the PM and Engineering teams as a cross-functional peer — not a handoff station. Communicate design intent clearly, make tradeoff calls with confidence, and keep teams moving rather than waiting on you.
• Design, prototype, and validate solutions using AI-powered tools (Figma, Figma Make, Magic Patterns, and others) — using AI to move faster on production work so your time goes toward problems that require real judgment.
• Drive iterative, low-disruption UX improvements that continuously raise the quality of the product experience.
• Act as a strong user advocate, influencing product decisions and priorities — and backing that advocacy with data and research, not just instinct.
• Clearly communicate design rationale and build stakeholder alignment across product, engineering, and leadership.

Qualifications

• Proven experience designing user-centered B2B or operations-focused digital products — and genuine curiosity about the workflows of real operational users, not just consumer experiences.
• A track record of connecting design decisions to measurable business outcomes — adoption, retention, support reduction, or conversion — not just user satisfaction scores.
• Experience owning or significantly contributing to a design system, with a clear point of view on what goes into it and why.
• Strong expertise across the full design discipline: Information Architecture, User Flows & Journey Mapping, Wireframing & Prototyping, Visual & Interaction Design, and UX Research.
• A habit of initiating research independently — you don’t wait for a researcher to hand you findings. You go get what you need.
• Fluency with AI-assisted design workflows — you actively use AI tools to accelerate production work, and you have the judgment to know when AI output misses the mark for real users.
• Comfort working with product analytics and behavioral data to inform priorities, not just validate decisions after the fact.
• Experience working in fast-paced, cross-functional, agile environments where you were a peer to PMs and engineers — not downstream of them.
• Excellent communication and critical thinking skills — you can explain a design decision to a founder, an engineer, and a customer success rep in the same conversation, and each of them will leave understanding why it matters.
• Thrives in ambiguity; treats continuous discovery as the job, not a phase before the “real work” begins.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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