Senior Technical Solutions Manager

Job Description

What You’ll Do:

• Technical Troubleshooting: Execute advanced diagnostic procedures to resolve complex, ambiguous campaign delivery, tracking discrepancies, and auction performance blockers across Reddit’s ad platform. Partner with Ads Engineering to drive resolutions within specified SLAs.
• Signals & CAPI Onboarding: Lead end-to-end technical discovery and migration calls with priority APAC advertisers. Assess their technical stacks, configure event mapping, and guide them through seamless Conversions API (CAPI) and pixel integrations.
• Quality Assurance & Debugging: Perform meticulous QA and payload validation to ensure accurate, deduplicated, and high-quality event data flows between client databases and Reddit’s platform.
• Cross-Functional Strategy & Roadmap Influence: Aggregate regional ticket trends and advertiser friction points. Package technical findings into concise business narratives to influence Product and Engineering roadmaps, steering product readiness for localized tentpole moments.
• Scalability & Tooling Strategy: Identify operational inefficiencies and architect automated troubleshooting tools, internal runbooks, or dashboards (e.g., via Hex, Looker, SQL) to reduce white-glove dependencies and drive systemic queue reduction.
• On-Call Support: Participate in a high-level senior rotation schedule to provide support for critical, revenue-blocking platform issues.

Required Qualifications:

• Experience: 8+ years of total experience in ad tech, solutions engineering, sales engineering, or a highly consultative technical client-facing capacity.
• Signal Expertise: Hands-on experience with server-to-server integrations, Conversions API (CAPI), web pixels, partner integrations, data mapping, and web privacy structures.
• Analytical Rigor: Highly adept at data analysis, handling network debugging tools (e.g., Charles Proxy, Sentry, LogRocket), and writing robust database queries (SQL).
• Web Technologies: Strong fundamental understanding of web architecture and standard digital protocols, including JavaScript, HTML, CSS, and XML concepts.
• Industry Knowledge: Deep fluency in the digital advertising ecosystem, including ad serving pipelines, attribution modeling (VTC/CTC), auctions/bidding dynamics, and third-party measurement (MMPs).
• Communication Mastery: Exceptional verbal and written communication skills with a proven track record of translating complex technical bugs into clear, revenue-justified stories for cross-functional leads and C-suite client executives.
• Education: BA/BS degree in Computer Science, Data Analytics, a related technical field, or equivalent practical experience.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
#GraphicDesignJobsOnline
#WebDesignRemoteJobs
#FreelanceGraphicDesigner
#WorkFromHomeDesignJobs
#OnlineWebDesignWork
#RemoteDesignOpportunities
#HireGraphicDesigners
#DigitalDesignCareers
# Dynamicbrand guru