Senior Systems Engineer

Job Description

About the job

We are seeking a highly skilled and motivated Senior Engineer to play a pivotal role in driving technical excellence, technical leadership, and strategic decision-making. As the second-in-command (2IC) to the Head of Engineering, you will lead engineering initiatives, mentor team members, and ensure the successful delivery of high-quality solutions. This role requires a blend of technical expertise, leadership, and the ability to collaborate across teams to achieve business objectives.

Key Responsibilities

• Act as the second-in-command (2IC) to the Head of Engineering, assisting in strategic planning, decision-making, and technical leadership.
• Lead, mentor, and coach engineers, fostering a culture of innovation, collaboration, and continuous improvement.
• Design, implement, and manage complex infrastructure systems that are secure, scalable, reliable, and aligned with performance and best practice requirements.
• Undertake project work to design, plan, and implement solutions for our customer’s Microsoft 365 and Azure environments.
• Respond to security incidents, conduct investigations, and implement required mitigation measures.
• Develop and deliver cybersecurity training and awareness programs with customer end users.
• Identify and resolve issues related to systems infrastructure, conducting root cause analysis, and implementing preventive measures to minimize downtime.
• Manage the performance of our compute, storage, network and backup infrastructure; including conducting root cause analysis, and implementing preventive measures to minimize downtime.
• Collaborate with cross-functional teams to service the infrastructure needs of our customers.
• Provide guidance and mentorship to other staff members within the support, engineering and sales teams.
• Create and maintain documentation related to system architecture, configurations, procedures, and troubleshooting guides.
• Stay up to date with industry trends, emerging technology, and best practices.
• Advocate for emerging technologies, tools, and methodologies to enhance team productivity and system efficiency.
• Serve as a key point of contact for technical escalations, problem-solving, and critical decision-making.

Qualifications

• 8+ years of experience as a Senior Systems Engineer.
• Strong proficiency in Microsoft infrastructure systems, technologies, and best practices.
• Deep understanding of networking, operating systems, cloud and datacentre environments.
• Proven ability to mentor and lead teams in a dynamic environment.
• Bachelor’s degree in information technology or a related discipline.
• Relevant certifications (e.g. Azure Administrator Associate, Azure Solution Architect Expert, Identity and Access Administrator Associate or Enterprise Administrator Expert).

You’ll preferably have experience with:

Azure

• VMs, networking, Recovery Services Vault, Site Recovery
• Managed SQL instances, Web Apps
• Monitoring and security
• Sentinel and EASM
• Windows Server core roles and features
• Microsoft SQL and IIS administration

Microsoft 365

• Entra ID/AzureAD
• Global Secure Access
• Exchange-Online
• SharePoint
• Intune
• Defender XDR
• Teams Telephony

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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