Job Description
Responsibilities
Key Responsibilities
Data Science & Analytical Problem Solving
- Translate ambiguous business questions into well-defined analytical hypotheses, causal frameworks, and measurable outcomes.
- Own the end-to-end data science lifecycle, including data acquisition, exploration, validation, feature engineering, statistical modeling, causal inference, and results interpretation.
- Apply advanced statistical and machine learning techniques to uncover drivers of performance, behavior, and outcomes.
- Ensure analytical outputs are statistically sound, reproducible, and decision-ready.
Experimentation, Causal Inference & Measurement
- Design, implement, and analyze experiments (e.g., A/B tests, quasi-experiments, pilots) to estimate the causal impact of interventions.
- Apply causal inference methods (e.g., matching, regression, difference-in-differences) to address confounding, bias, and incomplete data.
- Establish measurement frameworks that balance rigor with practical constraints in real-world data environments.
Data Interpretation & Insight Communication
- Synthesize complex analytical results into clear, actionable insights that influence strategy and product or program decisions.
- Communicate findings through compelling data narratives and visualizations tailored to technical and non-technical stakeholders.
- Collaborate cross-functionally to align on assumptions, metrics definitions, and interpretation of results.
Scalable & Reproducible Analytics
- Develop standardized metrics, analytical frameworks, and reusable data science assets.
- Contribute to scalable dashboards and reporting pipelines that support ongoing measurement and experimentation.
- Partner with Data Engineering and Analytics teams to ensure data reliability, consistency, and analytical best practices.
Qualifications
Qualifications
- 4+ years of experience in data science or analytics roles, preferably in product, web, customer care, or customer experience analytics.
- Strong proficiency in SQL and experience working with large-scale data platforms (e.g., Spark, Databricks, BigQuery, Redshift).
- Experience using BI and visualization tools (e.g., Tableau, Qlik, Dash) to deliver clear, stakeholder-ready insights.
- Solid experience with experimentation and causal analysis (e.g., A/B/n testing, applied causal methods), with good judgment on when and how to apply them.
- Familiarity with AI/ML and GenAI-enabled analytics, and the ability to reason about implications for measurement, experimentation, and user behavior.
- Strong business acumen, with the ability to translate business questions into testable hypotheses and actionable insights.
- Excellent data storytelling and communication skills, with the ability to influence decisions across technical and non-technical audiences.
- Comfortable working in a fast-paced, ambiguous environment, with flexibility to shift priorities and collaborate across cross-functional teams.
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