Senior Content Designer

Job Description

Main Tasks And Responsibilities

• Crafting and iterating copy to optimize user comprehension and engagement while ensuring alignment with our Product Style Guide.
• Designing conversational and AI-driven experiences, including writing and refining system prompts for support and in-product AI features.
• Conducting audits and research to identify opportunities and drive consistency across our products.
• Creating and maintaining best-practice documentation and guidelines for product managers and designers.
• Staying up-to-date with current best practices in UX content, conversation design, and prompt engineering.
• Partnering with user researchers, product managers, engineers, and other stakeholders to grasp user needs, project requirements, and limitations.
  

About You

• You have experience as a senior content designer or UX writer, preferably in a fast-paced technology or internet-based company. You have a proven track record of shipping digital products that serve millions of users.
• You have a strong portfolio showcasing a range of writing samples for mobile and web platforms, including (but not limited to): user interface copy, microcopy, information architecture, conversation design, direct or transactional emails, etc.
• Experience designing for campaigns, subscriptions, loyalty programs, and gamified experiences is a strong plus.
• You’re an expert at using Figma, agile software like Jira and Confluence, usability testing tools, and have worked with localisation teams.
• You’re a creative person who takes the initiative to find solutions to problems. You take ownership over your work, have exceptional collaboration skills, and have a strong record of working with cross-functional teams and influencing stakeholders effectively.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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