Senior Account Manager

Job Description

More about you:

…. a trusted client partner

You build strong, enduring client relationships and become a reliable, trusted point of contact.

You understand what sits beneath the brief, business pressures, priorities and context, and help clients navigate complexity with confidence.

You manage expectations clearly and honestly, keeping communication focused, considered and productive.

…calm at the centre of the work

You own the delivery of projects end-to-end, bringing structure, organisation and momentum.

You write clear, thoughtful briefs that set teams up for success and coordinate reviews and presentations from start to finish.

You stay close to the detail, flag risks early and bring solutions, not surprises.

… commercially sharp

You understand how work is scoped, costed and delivered, and why it matters.

You support accurate financial tracking, keep timesheets up to date, and balance creative ambition with commercial reality.

You spot opportunities to add value and grow accounts in ways that feel natural and aligned.

… a champion of great work

You care deeply about the quality of the output and the process behind it.

You review work with a critical eye, provide constructive feedback, and help shape ideas so they land with clarity and emotional impact.

You know when to push, when to protect, and when to create space for the best ideas to emerge.

…emotionally intelligent and collaborative

You are a calm, organised and positive presence within the team.

You partner generously with creative, strategy, design, earned, our specialists and production teams to make the room better.

You contribute to a culture of accountability, honesty, respect and high performance, especially when things get busy.

…future-focused

You are curious about how our industry is evolving and are open to new tools, technologies and ways of working, including AI, that enhance creativity and efficiency.

You are committed to growing your craft, confidence and contribution over time.

Knowledge & skills

We expect you will bring:

• Minimum of 3-4 years’ experience in an account management role within a creative or integrated agency.
• A strong understanding of the strategic and creative development process. 
• The ability to simplify complexity and create clarity and momentum.
• Conceptual thinking… able to interpret briefs, find the emotional centre and help shape ideas.
• Strong storytelling, presentation and communication skills.
• A growth mindset – adaptable, curious, and open to learning.
• Strong account craft and attention to detail.
• The ability to stay calm, organised and thoughtful under pressure.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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