Scrum Master

Job Description

Role Summary

We’re looking for a Scrum Master who doesn’t just “facilitate ceremonies,” but actively challenges team inertia, coaches PO maturity, and defends Agile principles under pressure. You’ll serve two cross-functional product teams focused on modernizing our digital onboarding flow and enhancing our B2B partner portal.

This is not a checkbox Agile environment. We value strategic thinkers who can influence at the team and leadership level, especially when delivery urgency threatens agile discipline.

Key Responsibilities

• Team Ownership: Guide two established Agile teams with complex stakeholder landscapes and independent delivery cycles.
• Facilitate Beyond Rituals: Run sprint ceremonies, yes—but more importantly, diagnose anti-patterns and intervene constructively.
• Product Owner Coaching: Act as a sounding board for PO backlog strategy, slicing, and prioritization trade-offs.
• Cross-Team Coordination: Identify and resolve cross-team dependencies proactively, especially during PI planning and cross-stream releases.
• Agile Health Tracking: Maintain visibility on team throughput, blockers, and morale without falling into vanity metrics.
• Protect the Framework: Push back on scope creep, rushed timelines, or “just this once” waterfall asks—even from leadership.
• Adapt Process Thoughtfully: Know when to hold the framework and when to flex it without compromising Agile intent.

Required Skills & Experience

• 3+ years as a dedicated Scrum Master supporting at least 2 Agile teams concurrently.
• Strong familiarity with back-end + front-end delivery cycles—you should understand API dependencies and CI/CD rhythms.
• Experienced with non-SaaS agile delivery, ideally with internal tooling or B2B platforms.
• Confident leading Agile transformation moments: not “doing Agile,” but helping others become Agile.
• Familiar with Jira, Miro, and Confluence—but more importantly, not overly reliant on them to manage process.
• Experience facilitating agile ceremonies with remote/hybrid teams where passive participation is a risk.
• Evidence of standing up to delivery pressure and preserving sustainable pace and team autonomy.

Nice-to-Have

• Certification (CSM, PSM) is good—but evidence of impact trumps credentials.
• Prior experience in financial services or insurance is a plus, especially in regulated delivery environments.
• Exposure to Lean Product or Dual-Track Agile approaches is helpful.
• Background in coaching Product Owners or junior Scrum Masters.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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