QA Technical Support Team Lead (Mgr Project Management 3)

Job Description

Key Responsibilities:

• Establish the technical (supplier assurance) function for the US Services, ensuring Validation assessments adhere to the process and onboarding requirements.
• Key liaison to the existing team structure on how to integrate the Newport News Shipyard (NNS) and requirements into the validation process.
• Manage the Supplier Assessment Process from down-selection to close out of Corrective Action Plans (CAPs).
• Plan for and perform audits of potential NNS suppliers per established checklists to ensure supplier personnel, facilities, and written programs meet NNS supply chain standards.  
• Conduct field visits to interview supplier employees, review documents and observe operations.
• Write a post audit report identifying performance to the checklist, including a gap analysis of business capabilities versus UK supply chain requirements.
• Support reporting and monitoring.
• Participation in trade shows, conferences and events.
• Support proposals for additional services.
• Facilitate completion of corrective actions by the supplier through training, liaison and feedback on planned and completed actions.
• Facilitate technical data exchange between NNS, and the supplier.  Provide coaching through the qualification process.
• Liaise with NNS and UK Subject Matter Experts (NNS) to identify potential products and services.
• As an on-site technical representative, perform periodic post-award assessments of suppliers to ensure performance requirements are being met.
• Assessment of suppliers for Business Maturity.
• Identify weakness in suppliers and help develop and validate corrective actions.
• Conduct and support investigations for non-conforming services and products, as assigned.
• Participate in improvement activities where assessments have identified opportunities for improvement.
• Implement quality assurance training within the Program as required.
• Maintain up to date records and documentary evidence of audits and audit findings such that these can be retrieved at any time.
• Lead, mentor, coach, and guide supplier quality assurance practitioners.
• Execute best practise supplier due diligence auditing framework.
• Ensure that standardised supplier due diligence is applied.
• Development of checklists, process and procedures that relate to validation and qualification activities.
• Develop and document a supplier technical assessment and validation process that can be applied for a trilateral nuclear industrial base.
• Other reasonable duties commensurate with classification level.
• Travel will be required – domestic and overseas.

What you need to have:

• 8 years relevant progressive experience with Bachelors in related field; 6 years relevant progressive experience with Masters in related field; or High School Diploma or equivalent and 12 years relevant progressive experience.
• Extensive experience in a quality assurance or quality control role at management or advisor level in a similar Defence or high risk industry.
• Extensive experience in auditing quality management systems in accordance with the AS/NZS ISO 9001 series or applicable US MILSPECs and Standards.
• Developing and implementing supplier quality assurance programs.
• Experience of with US and UK Naval nuclear requirements PS highly regarded.
• Working for a multi-national company – and working across local and group level requirements.
• Highly developed communication and interpersonal skills, with the ability to build positive relationships with employees and suppliers at all levels of the business. Experience in building and leading teams.
• Working in a ‘start-up’ environment – and so shaping and leading ‘best practice’
• Leading investigations.
• Development and monitoring of meaningful leading and lagging performance indicators.
• Knowledge of other business management system standards such as ISO 14001 Environmental Management, and AS/NZS 31000:2018 Risk Management.
• Collate, analyse and present data and performance indicators.
• Ability to comfortably work across a multi-disciplined environment.
• A sound knowledge of Business Management System auditing techniques.
• Computing skills (Microsoft Office Suite).
• ISO 9001 & ISO 45001:2018 Safety Management.
• Australian WHS and environmental requirements.
• Critical Risk Management (CRM) activities (working at heights, confined space).
• Emergency response and hazardous waste management.
• Working over water.
• SWMS development and review.
• Risk management and assessment.
• White Card (Construction & Maintenance).
• Must either hold, or be eligible to obtain and maintain an Australian Defence Security Clearance.

Bonus points for:

• Experience from working in/with or for Defence, or as a Defence Industry Partner.
• Experience working with HII or other procurement functions.
• Experience of process and onboarding requirements.
• Qualification in Safety or Environmental Management.
• Technical familiarity with castings, forgings, welding, advanced manufacturing, and other fabrication processes and products desirable.  
• Technical expertise in calibration, NDT, scaffolding, marine exposure or similar disciplines offered to submarines during maintenance availability.
• Competent in the development and delivery of training and assessment.
• Leadership, mentoring and coaching skills.

Are you interested in this position?
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