Project Manager

Job Description

Responsibilities

• Lead the planning, execution, and delivery of multiple technical projects simultaneously, ensuring they’re completed on time, within scope, and within budget.
• Collaborate with stakeholders to define project requirements, scope, and objectives, and develop comprehensive project plans and schedules.
• Identify and mitigate risks early , proactively flagging when a project is trending off-track rather than waiting for issues to surface on their own, and driving timely resolution.
• Act as a binding agent within the team fostering cohesion, mediating and resolving interpersonal or cross-functional conflicts, and maintaining a healthy, collaborative working environment.
• Track project progress, monitor KPIs, and provide regular, transparent updates to stakeholders on status, risks, and dependencies.
• Manage customer sentiment throughout the project lifecycle by proactively addressing concerns, managing expectations, and ensuring customers feel heard and informed.
• Facilitate effective communication and collaboration among team members, ensuring transparency and alignment throughout the project lifecycle.
• Manage project resources, and timelines, adjusting as needed to optimize delivery.
• Drive continuous improvement by identifying opportunities to streamline processes and increase efficiency.
• Follow established processes diligently, while identifying where they need refinement ensuring compliance with company policies, procedures, and quality standards.
• Foster a culture of accountability, innovation, and excellence within the project team.
  

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related technical field. Master’s degree in business administration preferred.
• Proven experience as a Technical Project Manager or similar role, managing complex technical projects from initiation to completion.
• Strong understanding of SDLC methodologies and project management frameworks (Agile, Scrum, Kanban).
• Demonstrated experience managing customer sentiment and expectations, ideally in high-visibility or client-facing project settings.
• Excellent organizational skills, with the ability to prioritize and manage multiple projects simultaneously in a fast-paced, changing environment.
• Exceptional communication and interpersonal skills, with a track record of collaborating across teams and influencing stakeholders at all levels.
• Strong conflict-resolution skills, with experience acting as a mediating or unifying force within a team.
• Strong problem-solving and decision-making abilities, with a bias toward early risk identification and proactive escalation.
• Experience with project management tools (JIRA, Asana, Microsoft Project) for task tracking, issue management, and reporting.
• Nice to have: Experience managing data and AI/ML projects.
• PMP certification or equivalent preferred.

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