Product Manager

Job Description

Responsibilities

• Product Strategy and Vision 
  • Build and own the contractor-experience roadmap for 360Finance, translating company objectives — including increasing documents signed and contractor adoption — into actionable, KPI-driven priorities.
  •  Bring deep fluency in the financing space from both the contractor and lender sides, grounded in strong competitor and market research.
  • Define clear success metrics for contractor engagement and hold the team accountable to outcomes, not just output.
• Product Execution
  • Lead product initiatives across the full contractor journey — from onboarding through point-of-sale financing and document signing.
  • Craft clear, comprehensive PRDs that communicate requirements, acceptance criteria, and technical needs in ways that enable swift and seamless engineering execution.
  • Partner closely with product, engineering, design, and account management to ship high-quality product improvements reliably and on time.
  • Drive adoption and stickiness of 360Finance among contractors by identifying and removing UX friction and bugs, and having direct conversations with contractor clients about how the product is performing against their business goals.
• Testing and Experimentation
  •  Design and execute rigorous A/B tests and controlled experiments to validate hypotheses about what’s driving or blocking documents signed.
  • Analyze results with precision, making sharp, data-informed decisions on what to scale, optimize, or cut.
  • Maintain an agile “ship-and-learn” mentality — moving with speed while holding a clear bar for product quality — with the ability to quickly redirect and pivot from underperforming experiments.
• AI-Powered Solutions
  •  Leverage AI tools and platforms to automate workflows across the contractor experience and operations to drive efficiency and speed.
  • Prototype and test product concepts using AI tools (Claude, Cursor, etc.) to rapidly validate ideas and communicate vision to cross-functional teams.
• Product Analytics and Insights
  •  Stand up and own Heap metrics and engagement dashboards for the contractor experience that give business stakeholders meaningful, frequent visibility into the product’s performance and impact across the client base. 
  • Use data to inform roadmap prioritization and pinpoint exactly where UX issues are costing documents signed.
  • Command stakeholder conversations with sharp reporting of results and insights, paired with clear, actionable next steps that get teams moving fast on learnings.
• Cross-Functional Leadership and Communication
  •  Serve as the bridge across product, engineering, operations, and client experience — rallying stakeholders around a clear plan, even when priorities compete, to drive real, meaningful change.
  • Communicate roadmap strategy and hard tradeoffs to executives and stakeholders with enough clarity and precision that people trust it and act on it.
  • Remove blockers and keep complex workflows, timelines, and dependencies organized with discipline, so teams stay aligned and moving forward

Are you interested in this position?
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