Job Description
Responsibilities
- Responsible for competitive evaluations, high fidelity page designs, low fidelity wireframes and prototypes that help define the vision of solving real user problems as well as day-to-day designs.
- Designs layouts, user interfaces, interaction patterns, visual design, and system components.
- Communicates and tests the user experience at various stages of the design process with wireframes, flow diagrams, storyboards, mockups, and prototypes.
- Synthesizes and deduces research into strategic and tactical experience recommendations overseeing it from concept to implementation.
- Independently or in collaboration with researchers, creates hypothesis, identifies usability research needs, perform tests, and incorporates insights solving the users underlying problem.
- Actively builds scalable and re-usable components and collaborates on prioritization and rationalization of components.
- Proactively engages and partners on copy with copywriter with the goal of clarity and jobs to be done, understands legal considerations and approval processes.
- Takes ownership for the collaboration, coordination, and design of digital products, including site applications & features integration.
- Manages stakeholder relationships to effectively design, test, and deliver optimal features and functionality for customer and agent use.
- Supports the creation and definition of project requirements, user and business needs.
- Proactively identifies areas of opportunity in products.
- Takes initiative to assist product managers identify and prioritize usability issues, producing various options and articulates pros and cons of each.
- Identifies and leads the execution of customer centric solutions.
- Plans and conducts user research with contextual interviews, A/B tests, surveys and analysis.
Requirements
- 3 years experience in product design in the User Experience field.
- Experience working with Figma and other tools
- Demonstrated experience designing transactional enterprise systems required.
- Lean user experience, design-thinking, and agile methodologies knowledge required.
- Experience using industry-standard software, tools and methodologies as well as leading research and usability studies.
Nice to Have
- Design Systems experience
- A/B Testing experience
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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