Job Description
Responsibilities
What You’ll Do
1. Define Insight & Discovery Strategy
• Define discovery strategy for your pillar.
• Ensure highest-risk assumptions are systematically de-risked.
• Coach teams on integrating behavioural, attitudinal, and data signals.
• Influence roadmap investment decisions through structured insight framing.
• Embed discovery rigor into planning cycles.
You ensure we consistently design the right thing at pillar level.
2. Shape Pillar-Level Vision & Strategy
• Define bold, insight-backed 1–2 year pillar-level experience direction.
• Identify breakthrough opportunities within your domain.
• Create alignment across multiple squads and stakeholders.
• Define sequencing logic for major pillar initiatives.
• Translate ambition into coherent, staged execution plans.
You elevate design from feature thinking to pillar architecture.
3. Set the Quality Bar in Execution
• Lead complex cross-squad initiatives with strategic clarity.
• Set quality standards for pillar-level experiences.
• Define clear experience principles guiding decisions.
• Drive high-quality cross-functional trade-offs.
• Proactively mitigate cross-surface and system risks.
• Ensure continuous improvement loops are embedded.
You ensure we design the thing right — at scale.
4. Evolve Systems & Craft Standards
• Drive system evolution within your pillar.
• Ensure reusable patterns scale across squads.
• Standardise critique and quality rituals.
• Raise hiring bar and define craft expectations.
• Coach designers on problem framing and systems thinking.
You build durable capability — not just deliverables.
What Success Looks Like
You are successful in this role if you:
• Define clear, compelling pillar-level experience direction.
• Influence roadmap decisions beyond your immediate squad.
• Raise the craft bar across multiple teams.
• Reduce fragmentation and increase system coherence.
• Anticipate and mitigate systemic experience risks.
• Develop designers into stronger strategic thinkers.
• Leave your pillar more aligned, more ambitious, and more scalable than before.
Scope & Ownership
• Own 1–2 year experience direction for a pillar.
• Influence multi-squad roadmap planning.
• Lead cross-squad initiatives.
• Directly manage and develop designers (player–coach model).
• Raise critique and quality standards across squads.
• Contribute to hiring and talent calibration.
Your influence extends beyond projects to pillar-level architecture.
What We Value
• Strategic clarity over incremental noise.
• Systems over isolated solutions.
• Insight-backed ambition.
• Direct, respectful challenge.
• Quality as a non-negotiable.
We believe design becomes a multiplier when it defines direction — not just execution
Who You Are
• 8–12+ years designing complex digital products.
• Proven ability to define multi-quarter experience strategy.
• Experienced leading cross-squad initiatives.
• Strong systems thinker who anticipates complexity.
• Confident influencing senior product and engineering leaders.
• Comfortable coaching designers while staying close to craft.
• Motivated to build durable design capability within a scaling organisation.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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