Job Description
Responsibilities
What can you expect to do?
End-to-End P2P Workflow Oversight
- Requisition to Order Management: Validate Purchase Requisitions (PR) for budget, correct cost-center mapping, and policy compliance before transforming them into formal Purchase Orders (PO).
- Open PO & Receipt Tracking: Monitor aging open POs, and ensure accurate, timely Goods Receipts (GR) are posted by internal business owners.
Invoice Processing & Exception Management
- 3-Way Matching: Execute and audit the 3-way matching process (PO vs. GR vs. Invoice) to validate billing accuracy.
- Discrepancy Resolution: Investigate, troubleshoot, and resolve complex invoice variances, price/quantity mismatches by collaborating with suppliers and accounts payable.
Procurement Master Data Management (MDM)
- Data Lifecycle Governance: Own the creation, modification, and decommissioning of core procurement master data elements, including Material Master, Service Master, Commodity Codes, and Purchase Info Records (PIR).
- Supplier Master Integrity: Facilitate end-to-end supplier onboarding by validating banking details, tax documentation, and compliance checks to maintain a single source of truth.
- Data Quality & Cleansing: Run regular data audits and cleansing cycles to eliminate duplicate records, correct misclassified items, and resolve inconsistencies between procurement and finance modules.
- System Integration Support: Ensure seamless alignment of master data across interconnected systems (e.g., ERP, CLM, and e-sourcing tools) to prevent transaction mapping failures.
Catalog & Content Management
- Catalog Maintenance: Author, upload, and update e-catalogs (hosted or punch-out) within the procurement system to ensure accurate pricing, item availability, and supplier details.
- Buying Channel Optimization: Analyze tail spend and off-contract buying to transition frequent, repetitive purchases into structured catalog items, driving touchless ordering.
Spot Buying & Tactical Sourcing
- Spot Buy Execution: Execute one-time or low-value tactical purchases (Spot Buys) for non-catalog items by sourcing quick quotes, negotiating short-term commercial terms, and selecting compliant vendors.
- Policy Guardrails: Ensure all competitive bidding for spot purchases complies with the company’s internal spending thresholds and governance policies.
P2P Helpdesk & Stakeholder Support
- Helpdesk Management: Oversee and resolve tier-1 and tier-2 support queries from internal business users and external suppliers regarding orders, payments, system access, and policy clarity.
- Service Level Agreements (SLAs): Maintain high customer satisfaction metrics by resolving helpdesk tickets within target SLA turnaround times.
Analytics, Continuous Improvement & Reporting
- KPI Tracking: Compile data to measure critical P2P metrics, including catalog adoption rates, first-time-match invoice percentages, helpdesk response times, and spot-buy savings.
- System Enhancements: Identify repetitive manual tasks or common system errors and work with the IT/ERP team to test and implement automation adjustments.
What is the experience needed to be successful in this role?
- 4-7+ years previous experience in Procurement Operations & Tactical Sourcing
- Expert level skills with data assessments, advance MS Excel and creating client ready MS PowerPoint presentations
- Hands on experience on procurement tools like SAP, Ariba, Coupa etc.
- Ability to work creatively and quantitatively in a problem-solving environment
- Ability to work in a fast-paced team environment
- Self-starter, flexible, demonstrating initiative and confidence
- Excellent communication skills (written and verbal), including formal presentation skills
- Good organizational, multi-tasking, and time management skills
- Experience of working in service industry, captive shared services or GCCs will be preferred
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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