Operations Executive

Job Description

Responsibilities

School Outreach & Business Support

Make a minimum of80 outbound calls per dayto schools in Hyderabad and nearby regions.

Connect with Principals, School Leaders,Counselors, and Academic Coordinators.

Schedule and coordinateat least 4 online meetings per weekfor the senior leadership/business development team.

Maintain accurate records of calls, follow-ups, and meeting schedules in CRM/Excel.

Follow up regularly with schools regarding proposals, program participation, and registrations.

Student & Parent Coordination

Contact enquiries generated through various channels.

Guide parents and students through the registration process.

Follow up on pending registrations, documentation, and payments.

Address basic program-related queries and coordinate with internal teams for resolutions.

Operations & Program Coordination

Coordinate with zonal teams, school coordinators, vendors, and internal stakeholders.

Assist in managing student data, travel documents, rooming lists, attendance records, and operational checklists.

Ensure smooth communication between schools and MB Learning teams.

Support pre-departure, during-travel, and post-program operational requirements.

Track deadlines and ensure timely completion of all operational tasks related to student travel programs.

Qualification & Experience

Graduate in any discipline.

13 years of experience intelecalling, customer support, operations, education, travel, or related fields preferred.

Freshers with excellent communication skills may also apply.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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