Microsoft Traineeship Program

Job Description

Key Responsibilities

• Provide first-line IT support via phone and ticketing systems
• Log, manage, and resolve service requests
• Assist with user account setup and access management (Active Directory)
• Troubleshoot basic technical issues using knowledge base articles
• Escalate more complex issues when required
• Maintain accurate documentation and ticket updates

What We’re Looking For

• A genuine interest in starting a career in IT
• Basic technical knowledge, such as troubleshooting or account management
• Strong communication skills and confidence speaking on the phone
• Ideally some experience handling calls or customer service

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

#GraphicDesignJobsOnline

#WebDesignRemoteJobs #FreelanceGraphicDesigner #WorkFromHomeDesignJobs #OnlineWebDesignWork #RemoteDesignOpportunities #HireGraphicDesigners #DigitalDesignCareers# Dynamicbrand guru