Manager, Cloud Infrastructure Engineering

Job Description

Accountabilities

As a Manager, Cloud Infrastructure Engineering, you will lead the team responsible for building and operating cloud infrastructure that supports a global SaaS platform. You will combine hands-on technical expertise with strong leadership skills to improve reliability, scalability, security, and engineering effectiveness.

• Lead and develop a team of engineers responsible for production cloud infrastructure, fostering a strong engineering culture and effective execution.
• Guide the design, implementation, and evolution of Kubernetes-based, multi-cloud infrastructure environments.
• Ensure infrastructure solutions meet high standards for reliability, scalability, security, and operational excellence.
• Collaborate with product engineering, security, support, and engineering leadership teams to enable safe and efficient software delivery.
• Improve infrastructure automation, developer tooling, and platform capabilities to support growth without unnecessary complexity.
• Establish effective approaches for using AI in infrastructure operations, including automation, incident analysis, documentation, and operational improvements.
• Balance immediate operational needs with long-term investments in platform evolution, cloud expansion, and infrastructure innovation.
• Coach engineers, support professional growth, manage priorities, and create an environment where teams can perform at their best.
• Drive improvements in observability, incident response, reliability practices, and infrastructure decision-making processes.
  

Requirements

The ideal candidate is an experienced cloud infrastructure leader with a strong background in platform engineering, Kubernetes, and SaaS environments. You should be comfortable managing technical teams while remaining close to engineering challenges and emerging infrastructure practices.

• 3-5 years of experience leading engineers who build and operate production infrastructure for SaaS products.
• Strong technical background in cloud infrastructure engineering, platform engineering, Site Reliability Engineering (SRE), or related disciplines.
• Hands-on production experience with Kubernetes, including scaling, reliability management, and cluster lifecycle operations.
• Experience working with multiple major cloud providers and understanding the challenges and trade-offs of multi-cloud environments.
• Proven ability to collaborate with senior engineers and cross-functional stakeholders to deliver major infrastructure improvements.
• Strong people leadership skills, including coaching, performance management, prioritization, and team development.
• Experience improving infrastructure reliability, scalability, security, and automation practices.
• Clear understanding of how AI can support infrastructure engineering workflows, with good judgment around responsible and effective adoption.
• Experience with infrastructure-as-code, policy-as-code, platform automation, observability, incident management, or cloud cost optimization is a plus.
• Experience managing global or multi-region SaaS infrastructure is considered an advantage.

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