Logistics Business Analyst

Job Description

Key Responsibilities

• Process mapping across delivery, fulfilment/warehouse, payment gateway and finance reconciliation
• Document how the business currently operates in Australia, including areas like customer refunds, and adapt that into a US framework
• Benchmark external players to help build policy where no internal benchmark exists, such as delivery service policy
• Run requirements gathering sessions across the business and IT
• Translate technical and systems concepts for non-technical stakeholders

About You

• Genuine process mapping experience rather than a general BA background
• Strong analytical ability
• Comfortable sitting between IT and the business to simplify process and customer experience
• Strong Excel and Word skills, this role is documentation heavy
• Solid stakeholder management to run requirements sessions across ops, finance and IT

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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