Lifecycle Operations Lead,

Job Description

Responsibilities

Policy Design, Compliance & Risk Management

• Governance, risk & controls: Establish and maintain operational governance for high-risk T&A domains (for example, working time rules, overtime, sick leave, and leave policy exceptions). Define controls, escalation paths, and quality checks to reduce compliance risk and employee impact.
• Policy Implementation: Design and implement global HR policies and procedures specific to Time & Attendance (e.g., leave, attendance, overtime, working time directives), ensuring they align with local employment legislation.
• Regulatory Monitoring: Pro-actively monitor changes in global employment legislation relevant to T&A, advising T&A leadership and Legal on necessary policy updates and implementation timelines.
• SME Advisory: Act as the Policy Subject Matter Expert (SME) for the T&A function, advising Operations, Product, and Engineering on the correct legal interpretation to embed into our platform, processes, and tools, including AI-assisted experiences and automation features where appropriate.
• Country Expansion: Support Time & Attendance teams on new country expansions by coordinating and mapping out key T&A policy events and legal dependencies across internal and external stakeholders.

Process and workflow design

• Design and update complex process maps, workflows and standards operating procedures with regard to Lifecycle Time & Attendance operations, as required from ongoing feedback and quarterly initiative towards Lifecycle goals.
• Pro-actively identify automation and process improvement opportunities to workflow and product features working closely with Time & Attendance leadership, clearly impacting the value the Lifecycle team is adding to Remote’s customers and employees.
• Support Time & Attendance teams on new country expansions by coordinating and mapping out key Lifecycle events and dependencies across internal and external stakeholders.

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