Job Description
Your new role
In this exciting new role, you will be:
- Administering and supporting Windows Server environments across hybrid on-premises and cloud platforms.
- Advanced administration on M365, including Exchange Online, SharePoint, Teams, and OneDrive.
- Managing Active Directory, including GPOs, user lifecycle management, and permissions.
- Endpoint management across Windows, MacOS, and iOS using Intune and Jamf.
- Supporting high-availability systems critical to teaching and school operations.
- Acting as an escalation point for L1 support issues and providing hands-on troubleshooting.
- Building strong relationships with stakeholders.
What you’ll need to succeed
To be successful in your application, you will need:
- Mandatory experience working within a private secondary school environment.
- Proven experience in a Level 2 support or similar role.
- Strong capability across M365, and Active Directory (on-prem and hybrid).
- Familiarity with education IT environments and licencing models.
- Excellent communication skills and a customer-focused, proactive approach.
- Ability to work autonomously in a fully-embedded on-site role.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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