Learning and Development Lead – Technical

Job Description

A Day in the Role Involves…

As the Learning and Development Lead (Technical), you will spearhead the technical design, development, and delivery of contemporary learning solutions across WISE. Reporting to the General Manager – Learning and Development, you will play a pivotal role in elevating the digital learning capabilities of our workforce.

Your core responsibilities include:

• Technical Program Development: Conducting Training Needs Analyses (TNA) to identify capability gaps, applying instructional design principles, and building modern, multi-platform training plans aligned with organisational goals.
• Digital Content Creation & e-Learning Authoring: Designing and developing engaging e-learning modules, video content, and interactive resources using Storyline 360, Rise 360, Vyond, and Canva.
• LMS Administration & Publishing: Publishing SCORM-compliant content to our Learning Management System, managing completion records, and using Learning Analytics to track engagement and outcomes.
• Facilitation & Coaching: Facilitating interactive technical training sessions, workshops, and providing 1-on-1 coaching across various divisions.
• Innovation & Continuous Improvement: Leveraging AI tools, applying Web Accessibility Standards (WCAG), and utilizing working knowledge of HTML/CSS/JavaScript to customize and troubleshoot digital learning solutions.
• Stakeholder Engagement: Collaborating cross-functionally with internal teams to customize programs and align learning strategies with best-practice service delivery.

To Be Considered, You Must Have:

Essential Technical & Professional Experience:

• 3+ years’ experience in instructional design, e-learning content development, and technical training delivery.
• Strong proficiency with e-learning authoring tools (Articulate Storyline 360, Rise 360, Vyond, Canva) and LMS administration.
• Demonstrated experience with SCORM publishing, video editing, and using learning analytics to monitor program success.
• Practical understanding of Accessibility Standards in digital learning design.
• Exposure to AI learning tools and foundational knowledge of HTML/CSS/JavaScript for e-learning customization/troubleshooting.
• Excellent facilitation, communication, and stakeholder engagement skills.
• Ability to travel to WISE offices nationally as needed.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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