Lead UX/UI Designer (EL1 Level)

Job Description

ABOUT THE ROLE:
You’ll design wireframes, prototypes, user flows and service artefacts, contribute to the NDIS Design System, facilitate co-design workshops and usability testing, and work with stakeholders to gather requirements and achieve formal sign-off. The role focuses heavily on accessible, scalable and consistent user experiences across digital products.

KEY RESPONSIBILITIES:

• Design low to high-fidelity wireframes and prototypes aligned to system standards.
• Primary focus on Mobile App and Web Portal design as well as Website.
• Rapidly iterate, validate solutions, gather feedback and refine designs.
• Contribute to design system patterns, components, interaction models, accessibility standards and UX best practice.
• Facilitate co-design workshops and usability testing with staff, providers and participants.
• Gather and evaluate user requirements with product and business owners.
• Create storyboards, process flows, sitemaps and service design artefacts.
• Support requirements documentation including process maps, functional/non-functional requirements, change impacts and data/reporting considerations.
• Produce design deliverables in line with project schedules.

SELECTION CRITERIA:

• Experience eliciting UI/UX requirements through workshops, prototyping, observation, interviews or similar techniques.
• Experience with Mobile Apps and Web Portals.
• Contemporary knowledge of UX/UI methodologies.
• Experience designing to accessibility requirements and WCAG guidelines.
• Strong stakeholder engagement, communication and presentation skills, including with senior stakeholders.
• 3-5 years’ experience working as a UX/UI Designer.
• Experience using Figma to design user flows, wireframes and prototypes.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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