Junior-Mid Level Quality Assurance Analyst
Job Description
his role is perfect for someone technically minded who enjoys problem-solving, has a great eye for detail, and is eager to learn more about software testing and customer support. You’ll work closely with our Quality Assurance and Development team to manually test new features, verify bug fixes, and support users of the Biz Core platform by responding to service desk tickets.
If you’re proactive, curious, and looking to build a career in tech or QA, this could be your ideal next step.
Key Responsibilities
Manual Testing & QA Support
- Execute test cases and record results for new and existing features
- Validate bug fixes and confirm changes before deployment
- Perform regression, exploratory, and end-to-end testing
- Help to maintain and improve test case libraries and documentation
Service Desk Operations
- Respond to support tickets and assist users with platform issues
- Troubleshoot reported problems and escalate where required
- Record and categorise requests using internal tools (e.g., Jira)
- Help communicate platform behaviours and expected outcomes to clients
Collaboration & Learning
- Work under the guidance of a Quality Assurance & Support Specialist
- Gain exposure to a wide range of loan products and payment systems used by diverse businesses, from consumer lenders to sports clubs, rental providers, and service-based companies
- Assist in testing product updates, frontend enhancements, and integration workflows across the Biz Core platform
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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