Junior IT Administrator

Job Description

Duties & Responsibilities

• Provide Tier 1 and Tier 2 technical support for approximately 200 end users.
• Install, configure, and maintain desktops, laptops, mobile devices, and peripherals.
• Manage user accounts, permissions, and group memberships in Active Directory and Microsoft 365.
• Assist with the administration of Microsoft 365, Azure/Entra ID, and cloud-based services.
• Monitor and respond to service desk tickets, ensuring timely resolution and escalation when necessary.
• Support network infrastructure, including switches, wireless access points, VPN connectivity, and printers.
• Perform system updates, patch management, and endpoint maintenance.
• Assist with backup, recovery, and disaster recovery activities.
• Support cybersecurity initiatives, including MFA administration, endpoint protection, vulnerability remediation, and security awareness efforts.
• Maintain accurate IT asset inventories, system documentation, and standard operating procedures.
• Assist with audits and compliance requirements, including CMMC Level 2 and NIST SP 800-171 controls.
• Participate in onboarding and offboarding activities for employees and contractors.
  

Qualifications

• Associate’s or Bachelor’s degree in Information Technology , Computer Science, or related field preferred.
• 0–3 years of IT support, help desk, or systems administration experience.
• Industry certifications such as CompTIA A+, Network+, Security+, Microsoft Fundamentals, or equivalent are desirable.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

#GraphicDesignJobsOnline
#WebDesignRemoteJobs
#FreelanceGraphicDesigner
#WorkFromHomeDesignJobs
#OnlineWebDesignWork
#RemoteDesignOpportunities
#HireGraphicDesigners
#DigitalDesignCareers
# Dynamicbrand guru