IT Support Technician

Job Description

About the application process

As we typically receive high demand on our job listings, we do need to put candidates through a few small qualification steps, but don’t worry, there’s no hour-long coding exercises, we don’t to waste anyone’s time. First, your answers to the Seek questions will determine if you meet our “Must Haves”.

Your resume will be read (by the very human writing this ad) and if assessed positively, we will email you with 3-5 quite simple questions, which we will use to compare you to the other applicants. Because this stage is an assessment of your ability to answer these questions, if you use AI to assist in your reply, please also include your prompt with your answers. AI responses to these questions without including the prompt will disqualify your application.

Skills/Experience

A history of working for another MSP or other IT related industries will certainly get you ahead.

The only real “must have” is a police clearance, driver’s license, a winning attitude, critical thinking skills, being able to keep organised. A burning desire not just to work in IT but demonstrate an interest in our customers goals and help them reach those goals with minimal fuss will see you succeed in your role.

You can set yourself ahead of the competition if you can demonstrate;

• Previous IT support experience,
• Previous customer service experience,
• PowerShell scripting and programming abilities,
• A history of working in collaborative environments,
• Administering Microsoft 365,
• Supporting VoIP platforms or,
• Similar related technical capabilities.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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