IT Manager

Job Description

About the job

Position Overview:

The IT Manager will play a critical role in overseeing Scilife’s technology environment, including managing all applications, hardware, and infrastructure to ensure seamless operations and security across the organization. This position involves serving as a super administrator for all applications, supporting user access and technical issues, and leading strategic IT initiatives. The ideal candidate will have a strong foundation in cybersecurity, infrastructure management, and User Access Management (UAM).

Key Responsibilities:

Application Administration

• Act as the super admin for 60+ applications, managing and provisioning user access.
• Maintaining and updating list of users of department wise application with the owners of applications
• Assist employees in setting up applications and resolve access and tech issues as needed.
• Enforce multi-factor authentication across applications to strengthen security.
• Ensuring on time Renewal of applications
• Manage vendor relationships of each application, negotiate contracts, and ensure quality service and software provisioning.

Onboarding and Offboarding Support

• Oversee employee onboarding and offboarding processes across applications to ensure timely and secure access.
• Manage employee hardware setup, distribution, and troubleshooting for smooth onboarding.

User Access Management (UAM)

• Serve as the main point of contact for UAM, managing user access issues and providing ongoing support.

Cybersecurity & Compliance

• Develop, implement, and enforce security protocols to protect Scilife’s data, systems, and networks.
• Ensure all IT policies and practices adhere to relevant legal and regulatory standards.

IT Strategy & Planning

• Develop and implement an IT strategy that aligns with Scilife’s business objectives.
• Stay updated on technology trends and recommend solutions to improve operational efficiency.

Infrastructure Management

• Oversee and maintain all hardware, and software systems, ensuring optimal performance and security.
• Lead planning and implementation of upgrades, installations, and replacements to maintain high standards.

Vendor & Budget Management

• Manage vendor relationships, negotiate contracts, and ensure quality service and software provisioning.
• Monitor the IT budget, identifying and implementing cost-saving opportunities.

Support & Troubleshooting

• Oversee IT support, ensuring timely and effective resolution of technical issues across departments.
• Act as an escalation point for complex technical issues, providing guidance on best practices.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field; Master’s degree preferred.
• Minimum of 5+ years of experience in IT management or a related role.
• Strong knowledge of IT infrastructure, cybersecurity, and data management.
• Demonstrated experience in managing IT projects from planning to implementation.
• Excellent communication, and problem-solving skills.

Skills

• Proficiency in network administration, cloud technologies, and cybersecurity tools.
• Knowledge of ITIL practices, project management methodologies (e.g., Agile), and cybersecurity standards.
• Experience with budget management and vendor negotiations.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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