IT infrastructure engineer 

Job Description

The role

We’re looking for a IT infrastructure engineer to troubleshoot and solve data center IT hardware issues, process the RMA. This is a position for a technical expert working at the intersection of multiple technical and operational domains.

Your responsibilities will include

• Solve the most challenging firmware and hardware related issues with servers, involving in-depth knowledge of system architecture and advanced troubleshooting
• Execute workarounds and solutions for IT hardware issues
• Act as a subject matter expert and point of escalation for L1 and L2 technicians
• Create new processes and documentation for IT hardware team
• Collaborate with related departments to im
• Collaborate with vendors on warranty replacements (RMA), create requests and manage.
• Improve support processes, documentation and training materials
  

Requirements

• Knowledge of datacenters, and server equipment
• Deep knowledge of IT hardware and practical experience of troubleshooting
• Skills working with the Unix/linux operating system and command line
• Experience with equipment monitoring, data analysis and presentation
• Proactiveness and sense of responsibility

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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