IT Business Analyst

Job Description

We will count on you to:

• Support the triage and investigation of technical issues across application and database environments
• Assist with upgrade activities, including coordination, issue logging and stakeholder engagement
• Review logs and trace issues to help identify likely root causes
• Work with DBA, Unix, Developers and other technical teams to progress fixes and remediation
• Provide support for registry systems and related logistics across the superannuation platforms
• Act as a point of contact for vulnerability-related tasks and upgrade support

What you need to have:

• Experience in a technical support, business analysis or application support role
• Demonstrated analytical skills with the ability to investigate issues using logs, trace data and structured problem-solving
• Experience working with technical teams such as database, infrastructure (AWS) or Unix support
• Clear communication skills and the ability to coordinate across multiple stakeholders

What makes you stand out:

• Experience supporting superannuation registry systems such as Sonata, Superb or Calibre
• Experience in Oracle database query, basic knowledge of Oracle Linux or similar platform
• Familiarity with upgrade coordination and vulnerability management activities
• Exposure to environments where you have supported issue resolution across business and technology teams

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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