Intermediate Graphic Designer

Job Description

This position focuses on graphic design and customer service support, ensuring every job is professionally designed, files are set-up correctly and ready for seamless print production.

Learn how to manage the technical side of print projects while helping customers bring creative concepts to life—delivering polished artwork and an exceptional client experience from start to finish.

Your daily responsibilities will include:

• Providing excellent customer service, responding to enquiries and guiding clients through artwork requirements
• Liaising with clients to clarify briefs, resolve artwork issues and recommend practical print solutions
• Pre-flighting and preparing client-supplied files for professional printing
• Setting up artwork correctly for various print applications (bleed, trim, colour profiles, resolution and imposition)
• Identifying and resolving file issues before they impact production timelines
• Completing artwork amendments and ensuring brand consistency
• Designing marketing materials, promotional products, signage and other print collateral when required
• Maintaining organised file management and workflow systems
• Supporting the Print Production team by delivering accurate, press-ready files along with production where required

This role is ideal for a people-focused all-rounder with a genuine drive to learn, develop and grow.

What We’re Looking For

• Intermediate – expert skills in Adobe Creative Suite (InDesign, Illustrator and Photoshop essential). Additionally, intermediate to advanced skills in Canva would be highly regarded, but not essential.
• Photography and videography skills for use across our social media and website marketing would be highly regarded, though not essential.
• Strong understanding of best practices for preparing print-ready artwork.
• An strong level of attention to detail — you spot what others miss
• A willingness to learn the art of print production – colour management, bleed, trim, resolution, print specifications, print processes, stock types & finishing techniques.
• A mature mindset with a calm, solutions-focused approach
• Ability to work both independently and as part of a small team
• Strong communication skills and a commitment to high quality outcomes
• Minimum 2+ years’ experience with graphic design / pre-press / Customer service

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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