HR Assist Officer

Job Description

What you will do

As HR Assist Officer, you will provide first-level HR help by phone and email.

You will manage queries, keep records and support the HR helpdesk team.

You will:

• provide courteous and timely help to employees and managers by phone and email.
• answer general HR questions about pay, recruitment, learning, leave and workplace relations.
• track queries through to resolution, keeping people informed within agreed timeframes.
• triage complex queries to the right HR team and keep accurate records.
• support the team with reports, helpdesk processes, guidance and other HR tasks.

About you

Relevant experience in an HR team is highly desirable. A tertiary qualification in human resources or a related field is also highly desirable.

You should also have:

• customer service experience, preferably in a helpdesk or service setting.
• knowledge of current HR practices and, preferably, HR or payroll systems.
• strong administrative skills, including database and spreadsheet work.
• the ability to protect confidential information and solve problems with care.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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