Head Technology

Job Description

Key Responsibilities

A. Technology Strategy & Leadership

• Develop and execute a 3–5year technology roadmap aligned to business growth and margin improvement.
• Champion a shift to IT‑First Culture—build digital mindsets, technology adoption, and process automation across teams.
• Lead digital investments, innovation programs, and emerging tech pilots.

B. IT Infrastructure, Cybersecurity & Governance

• Build resilient, scalable, secure IT landscape.
• Drive cloud-first infrastructure and data security frameworks.
• Establish IT governance, SOPs, and audit frameworks.

C. Enterprise Applications & Platforms

• Own lifecycle of ERP, HRMS, CRM, GL App, GL Website and platforms.
• Ensure integrations, data consistency, and user adoption.

D. Data, Analytics & Automation

• Build Data and BI strategy.
• Introduce automation (RPA, AI-enabled models).
• Deploy new technology solutions aligned with business needs.

E. Service Delivery & Operations

• Create partnerships and outsourcing models with strategic vendors who are responsible for final outputs with mutually beneficial long-term contracts with clear deliverables and SLAs.
• Create a strategy of “ Co-creation through user participation and strategic vendor involvement for end to end delivery” and thus creating a very minimal IT team for GL.

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