Head of Product Design

Job Description

Responsibilities

• Set a clear, consistent quality bar that the team can orient around and build toward, so great work becomes the natural output of how we design together.
• Build review processes and critique rituals that give the team a shared language for quality and the confidence to make strong craft decisions together.
• Evolve the design system and QA practices so the bar rises as the team grows.
• Dig into one of the most genuinely interesting UX challenges in the space: has historically had a steep learning curve for new users. Your job is to lower that floor without losing the power that experienced builders love.

Drive design’s strategic influence

• Shape product strategy, not just respond to it. Bring design thinking into roadmap conversations and help surface user problems before they become someone else’s brief.
• Help lead expansion toward a broader, less technical audience, a deliberate and exciting strategic shift that design should be leading.
• Build the kind of relationships with Product, Engineering, and leadership where design is a genuine thought partner at every stage.

Build and grow the team

• Lead a team of around 14 designers today: 2 Design Leads each working with ~6 ICs, plus Design Engineering and UX Research (with more hires ahead).
• Shape the team structure, career framework, and progression paths so people know where they stand and where they’re going.
• Create a culture of high standards and honest feedback, where people feel supported to do their best work and have a clear sense of what great looks like.
• Own hiring and headcount planning for the department, and help us grow without losing what makes the team good.

Build research into how we make decisions

• Establish a pragmatic, continuous research practice from the ground up. We’re making our first dedicated UX research hires, so there’s real room to shape this.
• Make customer insight, product data, and community feedback a live input to product decisions, so teams are building from evidence at every step.
• Connect research to the decisions that matter most: activation, adoption, retention, and helping new users find their way into with confidence.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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