General Manager

Job Description

Responsibilities

• Global growth strategy: Develop the global growth plan for ORBSIS VCC, including target regions, industries, customer segments, and phased growth priorities.
• Customer acquisition: Lead the acquisition of enterprise clients, channel clients, distributors, agents, and strategic accounts globally.
• Industry expansion: Focus on high-frequency payment scenarios including digital advertising, cross-border e-commerce, gaming, AI/SaaS, and online services.
• Transaction volume growth: Drive growth in TPV, active customers, active cards, customer retention, and VCC business revenue.
• Channel and partnership development: Build downstream partnerships with advertising agencies, cross-border service providers, e-commerce service providers, SaaS platforms, and payment service providers.
• Commercial model and pricing: Design pricing policies, revenue-sharing models, and growth incentives based on region, industry, customer type, and transaction volume.
• Market intelligence: Track the global VCC, enterprise payments, advertising payments, and cross-border payments markets, and develop differentiated growth strategies.
• Cross-functional collaboration: Work closely with the China product development team, KL customer operations team, and US compliance/business teams to translate market needs into business results.
• Business reporting: Provide regular updates to the HQ VP on market progress, growth data, key accounts, channel partnerships, competitive dynamics, and next-step priorities.

Requirements

• 8+ years of experience in fintech, payments, virtual cards, credit cards, cross-border payments, enterprise financial services, digital advertising payments, or related industries.
• 3+ years of experience as a business head, regional head, growth lead, BD lead, GM, or similar leadership role.
• Strong understanding of B2B payments, enterprise customer acquisition, channel partnerships, transaction-driven growth, and platform business models.
• Knowledge of VCC, virtual cards, corporate cards, issuing, BINs, payment channels, settlement, cost, and FX is strongly preferred.
• Experience in global market expansion, especially Southeast Asia, Greater China outbound businesses, Europe, North America, the Middle East, or Latin America, is preferred.
• Existing customer or channel resources in digital advertising, cross-border e-commerce, gaming, AI/SaaS, or online services are preferred.
• Strong capability in key account development, channel building, commercial negotiation, business judgment, and result delivery.
• Data-driven mindset with the ability to manage business performance through TPV, revenue, customer growth, activation, retention, and gross margin metrics.
• Fluent English working capability is required. Chinese communication capability is preferred for coordination with HQ and the China-based product development team.
• Willingness to be based in Kuala Lumpur, Malaysia.

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