Fullstack Support Desk Developer (NodeJS + WordPress)

Fullstack Developer
Remote
March 20, 2026
Full Time
Application ends: June 19, 2026
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Job Description

About the job

About the Role

We are hiring a versatile Support Desk Developer with excellent WordPress development and Node.js + Next.js experience. You will work across support tickets, enhancements, bug fixes, performance improvements, and occasional internal projects. This role suits someone who enjoys variety, can diagnose issues quickly, communicates clearly, and takes pride in delivering reliable outcomes. You will be client-facing at times, so professionalism, responsiveness, and the ability to explain technical issues in plain language are important.

Schedule: 8:00 AM to 5:00 PM AEST, Monday to Friday; (40h week)

Client Timezone: Melbourne-based

Independent Contractor Perks

  • Health Insurance Coverage for eligible locations
  • Permanent work from home
  • Immediate hiring

Key Responsibilities

  • Triage, estimate, and deliver support desk tickets across WordPress and Node.js / Next.js projects.
  • Build and maintain custom WordPress themes and plugins, including Gutenberg blocks and advanced custom functionality.
  • Develop, maintain, and troubleshoot Next.js applications, including routing, SSR/SSG, API routes, and integration patterns.
  • Debug production issues efficiently (logs, error traces, performance bottlenecks), and implement safe fixes with minimal disruption.
  • Work with Git-based workflows (branches, PRs, reviews), and maintain clean, well-documented code.
  • Improve site and app performance, stability, and security (caching, query optimization, dependency management, hardening).
  • Coordinate with project managers, designers, and other developers to deliver fixes and enhancements with clear communication.
  • Maintain high standards for QA, testing, rollback planning, and deployment hygiene.

Essential skills and experience

  • Node.js and Next.js (essential): confident building and supporting production-grade Next.js apps.
  • WordPress development (essential): strong custom development across themes, plugins, and WordPress core concepts.
  • Strong PHP fundamentals and modern WordPress best practice (actions/filters, WP_Query, REST API, hooks).
  • Strong JavaScript/TypeScript fundamentals, and modern front-end patterns (React experience preferred given Next.js).
  • Solid experience with Git (branching strategies, pull requests, resolving conflicts, code reviews).
  • Experience debugging and maintaining existing codebases, including legacy WordPress builds.
  • Strong understanding of web fundamentals: HTTP, caching, cookies, CORS, security basics, performance profiling.
  • Confident communicator: can write clear ticket updates, ask the right questions, and explain technical choices.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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