Experience Designer

Job Description

Responsibilities

• Develop tutorial and explainer videos, incorporating multimedia assets such as screen captures, motion graphics, and voiceovers
• Apply learning theory and instructional design best practices to produce course design documents and video scripts
• Cultivate collaborative relationships with SMEs across ExtraHop to identify knowledge and skill gaps to address through training
• Conduct independent research on course topics using internal and external resources 
• Create and deploy courses within the learning management system
• Execute quality assurance reviews of new and revised courses and assessments 
• Update aging assets to ensure alignment with available and in-use product versions

Required Qualifications

• Four-year degree or equivalent experience; background in adult education preferred 
• Proven ability to design instructional content for complex topics, with experience building self-paced learning materials tailored to external audiences and customers
• Three years of experience with Adobe Creative tools (After Effects, Illustrator, Photoshop, Audition)
• Three years of experience with authoring tools (Storyline, Captivate, etc.)
• Ability to quickly grasp technical concepts with minimal assistance 
• Excellent organizational, analytical, problem-solving, and communication skills
• Team-focused attitude and experience translating customer needs into deliverables
• Work cooperatively with others within the organization and other cross-functional stakeholders
• Work well in fast-paced  environments
• Has predictable, reliable attendance

Preferred Qualifications

• Experience in a high-growth tech company
• Skilljar LMS administration experience
• Technical certifications: Front-end development, UX, digital marketing, web analytics
• Graphic, web, or UX/UI design portfolio of professional work available

Skills and Competencies

• Exceptional organizational, analytical, and problem-solving abilities.
• Customer-centric attitude and a genuine passion for technology and digital user enablement.
• Professional presentation and delivery skills with enthusiasm. Charisma and passion for technology.  
• Foundational knowledge of IT environments, troubleshooting, and networking concepts.
• Demonstrated ability to quickly learn complex technical concepts.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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