Executive Assistant / Assistant coordinator

Job Description

Responsibilities

• Provide administrative and coordination support to leadership and operational teams.
• Handle inbound and outbound communication with patients, pharmacies, healthcare providers, and clients.
• Schedule appointments, coordinate follow-ups, and manage calendars.
• Ensure timely resolution of customer inquiries and service requests.
• Maintain accurate records, reports, and operational documentation.
• Assist with data entry, email management, and CRM updates.
• Coordinate with internal teams to ensure smooth workflow and service delivery.
• Support day-to-day operational activities and special projects as assigned.
• Maintain confidentiality and comply with healthcare-related processes and standards.

Required Qualifications

• Bachelor’s Degree in any discipline.
• Excellent spoken and written English communication skills.
• Strong customer service and relationship management skills.
• Ability to communicate confidently with US-based clients and customers.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and Google Workspace.
• Strong organizational and multitasking abilities.
• Comfortable working independently in a remote environment.
• Willingness to work permanently in the US Time Zone (5:30 PM – 2:30 AM IST).

Preferred Qualifications

• Experience in US Healthcare, Medical Billing, Pharmacy Operations, Prior Authorization, Patient Support, or Healthcare Coordination.
• B.Pharm, M.Pharm, PharmD, or other Pharmacy-related qualifications.
• Experience working with US-based customers or healthcare providers.
• Familiarity with CRM systems, healthcare software, and documentation processes.
• Prior experience as an Executive Assistant, Virtual Assistant, Patient Coordinator, Healthcare Coordinator, or Operations Coordinator.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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