ERP Application Specialist

Job Description

Your new role

As an ERP Applications Specialist, you will play a key role in supporting and enhancing the organisation’s ERP and associated applications. Reporting to the IT Manager and working closely with internal stakeholders and external vendors, you will provide Level 2/3 application and ERP support, ensuring systems remain stable, secure, and aligned with business needs.

Your responsibilities will include supporting day‑to‑day ERP operations, managing incidents and problems, performing root cause analysis, and contributing to ongoing system improvements. You will act as the primary point of contact for ERP and application‑related issues, manage integrations (including website‑to‑ERP), support upgrades and enhancements, and assist with testing and deployment of new features.

This role requires a strong blend of business analysis capability and technical understanding, including the ability to read and understand SQL queries and API interactions, without needing to be a hands‑on developer. You will also work closely with retail and wholesale stakeholders to ensure systems effectively support core business processes.

What you’ll need to succeed

• Proven experience in ERP and application support within a complex business environment
• Strong understanding of retail and wholesale business processes (highly desirable)
• Experience supporting ERP systems, with Epicor ERP experience is highly desirable.
  • Experience with similar ERP platforms and a willingness to learn Epicor principles will also be strongly considered.
• Ability to read, understand, and troubleshoot SQL (mid‑level capability)
• Ability to read and understand API integrations and data flows between systems
• Experience supporting integrations such as website‑to‑ERP and eCommerce platforms (e.g. Shopify)
• Solid incident and problem management skills, including root cause analysis

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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