Entry-Level Support Developer

Job Description

We are looking for a talented and experienced Entry-Level Support Developer with a background in .NET development, with COBOL experience considered an advantage but not required. This role will require you to provide support and maintenance for legacy COBOL application with .Net components while contributing to the enhancements in .NET. You will collaborate closely with other developers, business analysts, and system administrators to ensure the smooth operation of both legacy and modern applications in a dynamic environment.

As an Entry-Level Support Analyst, you’ll be at the core of our application team, supporting and making minor enhancements to our scalable, high-performance application using COBOL, .NET, C# and SQL. You’ll manage our solution while working with SQL Server databases.

What You’ll Do

Provide support for existing COBOL-based legacy system with .Net components, including troubleshooting, bug fixes, and performance improvements.

Minor enhancements to enterprise-level application using Cobol .Net, C# with SQL Server.

Assist in resolving production issues and provide on-call support when needed for COBOL and .NET system.

Monitor system health and performance, ensuring minimal downtime and optimal performance for critical systems.

Collaborate with team and product owners to provide Technical design document and identify solution by understanding business rules and requirements.

Manage day to day Support tickets including requests and Incidents.

Take part in regular server patching and implementation activities.

Manage time by working on support activities, minor enhancements and projects.

Ensure Best Practices in code quality, unit testing, and deployment.

What We’re Looking For

1–3 years of hands-on .NET development experience, with COBOL knowledge considered a plus.

Strong proficiency in C# and .Net.

Extensive experience with SQL Server, including performance tuning and data analysis.

Deep understanding and experience with full Software delivery lifecycle including software design patterns & principles. Using agile/waterfall methodologies.

Experience in developing and maintaining web applications using .Net4.8, C# with a focus on API development (WCF webservices and implementation.

Proficient in PowerShell scripting for automating tasks such as deployments, system monitoring.

Familiar with Windows Server administration, including managing services, tasks, and IIS. Experience with SSL certificate management.

Experience with Micro Focus Managed COBOL development desirable not mandatory.

Proficient in using source control systems like TFS and Git. Experience with Azure devops methodologies & CI/CD pipelines.

Strong analytical and problem-solving abilities, with a proven track record of resolving complex technical issues.

Strong problem-solving skills with attention to detail.

Ability to work effectively both independently and as part of a team.

Excellent written and verbal communication skills, effectively collaborating with technical and non-technical stakeholders.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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