Engineering Manager

Job Description

Responsibilities

In this role, you’ll:

• Lead a team of senior engineers developing next-generation media processing stack                                                                         
• Drive technical architecture decisions for low-latency, high-throughput media systems                                                                              
• Collaborate with product, platform teams, and other engineering teams to define technical roadmaps
• Establish engineering excellence through code quality standards, testing practices, and operational reliability
• Mentor engineers and provide technical guidance on complex media processing challenges                                                                             
• Balance technical debt reduction with feature development while maintaining service reliability                                                                    
• Build and evolve systems handling real-time media processing at scale         
• Own service performance metrics, reliability targets, and continuous improvement initiatives                                                                       
• Partner with engineering leaders to align media platform capabilities with broader Voice strategy                                                                  
• Make key technology stack decisions that impact media processing capabilities     

Qualifications 

values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering . We are always looking for people who will bring something new to the table!

Required:

• 5+ years of engineering management experience leading teams building distributed systems   
• Understanding of Voice/VoIP infrastructure and media handling challenges    
• Strong technical background with experience architecting and building backend services at scale, operating them with high reliability under strict SLOs 
• Deep understanding of systems design, microservice architecture, and cloud infrastructure    
• Experience managing complex technical tradeoffs between reliability, scalability, and feature development 
• Track record of successfully delivering critical infrastructure projects with significant technical complexity
• Experience in improving developer velocity using AI tools
• Strong knowledge of performance optimization, reliability engineering, and operational excellence
• Excellent communication skills with ability to translate complex technical concepts across technical and non-technical audiences
• Experience with at least one of: real-time communications systems, media processing, streaming technologies, or related fields 

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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