Digital Engineer

Job Description

Your Day-to-day

Product & Delivery

• Own the technical roadmap and deliverables for our core digital workspace suite (Google Workspace, Slack, Microsoft 365, Filecloud, etc.), optimizing for predictable, regular cadences of impactful updates.
• Build custom automations and integrations between our SaaS stack and internal systems to reduce manual overhead, eliminate single points of failure, and streamline employee lifecycles.
• Lead incident resolution and post-mortem processes for minor and major outages or misconfigurations within your domain, participating in our engineering support and escalation model as needed.
• Embrace long-term project ownership while actively training and upskilling other engineers to avoid becoming a single blocker.
  

Leadership & Collaboration

• Mentor, coach, and assist other engineers across the domain, facilitating onboarding for new team members.
• Collaborate cross-functionally with Product, Security, and IAM teams to provide feedback on roadmaps, ensuring you can always articulate why a feature is being built and the customer problem it solves.
• Promote a culture of collaboration that minimizes duplicate work and aligns teams with broader engineering ceremonies (e.g., Tech Days, guilds).
• Actively participate in the interview panel, to help grow our engineering talent using best practices.
  

Technical Expertise & Excellence

• Design and scale systems with a long-term approach, utilizing clean design patterns, infrastructure-as-code (where applicable), and robust API documentation.
• Account for the availability, reliability, and security of our digital workspace tools, proactively managing technical debt within our risk appetite.
• Enforce company engineering best practices around monitoring, alerting, observability, and compliance auditing for third-party tools.
  

Qualifications

The experience you’ll need:

• Expert-level administration of enterprise Google Workspace (excluding GCP) and Slack (e.g., Enterprise Grid, Slack apps, Workflow Builder).
• Strong experience managing secondary corporate SaaS and collaboration tooling at scale (e.g., Microsoft/Office 365, Filecloud, DocuSign, Adobe, Calendly).
• Proficiency in scripting/programming (Python or JavaScript/Apps Script preferred) to interact with SaaS REST APIs and build custom tooling or automation.
• Deep proficiency with GAM to manage domain, user settings, and automated administrative tasks quickly via the command line.
• Solid understanding of security best practices for digital workspace environments, including data loss prevention (DLP), conditional access, and third-party app governance.
• Strong communication skills with an ownership mindset—someone who can confidently facilitate cross-team projects and ask the right questions.
• Typically 3+ years of relevant SaaS Engineering, Digital Workspace, or Systems Engineering experience. We value skills and impact over years.
  

Bonus Skills / Experience

• DevOps & Infrastructure as Code: Hands-on experience with DevOps practices (Git, CI/CD, observability) and infrastructure as code (e.g., Terraform), as well as configuration as code for identity systems.
• Low/No-Code Platforms: Familiarity with low/no‑code automation platforms (e.g., Okta Workflows, Workato, Zapier) and modern iPaaS architecture patterns.
• Compliance & Audits: Experience navigating formal audits and operating within compliance frameworks such as ISO 27001, SOC 2, or SOX.
• Certifications: Relevant industry certifications (e.g., Google Workspace Certified Professional Administrator, Slack Certified Admin/Developer, or related security/SaaS credentials).

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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