DevOps / Cloud Support Engineer

Job Description

We are seeking a DevOps / Cloud Support Engineer with strong L2/L3 production support experience to manage and troubleshoot cloud-native infrastructure running on AWS and Kubernetes. This role is ideal for someone who thrives in incident response, root cause analysis, and maintaining highly available distributed systems.

Key Responsibilities

• Provide L2/L3 support for production Kubernetes clusters and AWS infrastructure
• Troubleshoot complex issues across networking, compute, storage, IAM, and containerized workloads
• Lead incident response, perform root cause analysis (RCA), and document post-mortems
• Monitor system health, respond to alerts, and ensure SLA/SLO compliance
• Manage and maintain Infrastructure as Code (Terraform)
• Develop automation and operational scripts using Bash, Python, or Go
• Support CI/CD pipelines and deployment workflows
• Collaborate with engineering teams to resolve systemic issues and improve reliability
• Participate in on-call rotation as needed
  

Required Qualifications

• Hands-on experience supporting production Kubernetes environments
• Strong knowledge of AWS services (EKS, EC2, IAM, VPC, S3, RDS, CloudWatch, etc.)
• Experience with Terraform for infrastructure provisioning and maintenance
• Proficiency in Bash scripting and basic programming in Python and/or Go
• Strong Linux systems administration and networking fundamentals
• Proven troubleshooting experience in distributed/cloud-native environments
  

Preferred Qualifications

• Experience in 24/7 production support environments
• Familiarity with monitoring tools (Prometheus, Grafana, ELK, Datadog, etc.)
• Knowledge of Docker and containerization best practices
• Understanding of cloud security and access control
• Some experience with Python

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

#GraphicDesignJobsOnline

#WebDesignRemoteJobs #FreelanceGraphicDesigner #WorkFromHomeDesignJobs #OnlineWebDesignWork #RemoteDesignOpportunities #HireGraphicDesigners #DigitalDesignCareers# Dynamicbrand guru